Privacy Policy
Last updated: October 2026
Home Appliance Repair Center (“we”, “us”) provides appliance repair services in Dubai, United Arab Emirates. This policy explains what personal information we collect through this website and how we use it.
Information we collect
- Booking and quote details you send us: name, phone number, area or address, appliance type, brand and a description of the problem.
- Messages you send us by phone, WhatsApp or email.
- Basic technical data such as browser type and pages visited, which may be collected through server logs or analytics tools if they are enabled on the site.
How the booking form works
When you submit the booking or quote form on this website, your details are placed into a WhatsApp message that you send from your own WhatsApp account to our business number. We receive the information only when you press Send in WhatsApp. WhatsApp’s own privacy policy applies to messages sent through it.
How we use your information
- To contact you, arrange a visit and provide the repair you requested.
- To give you quotes, invoices and warranty support.
- To improve our service and respond to complaints.
- To meet legal or regulatory obligations.
We do not sell your personal information.
Sharing
We share information only with technicians and staff who need it to complete your job, with service providers who help us run the business (for example messaging or parts suppliers), or where the law requires it.
How long we keep it
We keep job records for as long as needed to provide warranty support and meet legal and accounting requirements, then delete or anonymise them.
Your rights
You can ask us to access, correct or delete the personal information we hold about you, subject to applicable UAE law, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data. Contact us using the details below.
Cookies
This website may use cookies that are necessary for it to work and, if enabled, analytics cookies to understand how the site is used. You can control cookies in your browser settings.
Contact us
Home Appliance Repair Center
China Cluster, E3 Building, International City, Dubai, UAE
Phone: +971 55 710 1940
Email: homeappliancerepaircenter1@gmail.com