๐Ÿ“ China Cluster, E3 Building, International City, Dubai ๐Ÿ•— Satโ€“Thu: 8am โ€“ 8pm +971 55 710 1940
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FAQ

Answers to the questions we hear most about visits, quotes, parts and warranty.

Do you offer same-day appliance repair?

Yes, for most repairs, subject to technician availability and parts. Call or message early in the day for the best chance of a same-day slot. Next-day appointments are also available.

How much does a visit cost?

We quote after diagnosis and before any work starts. If you go ahead with the repair, the diagnosis is free. You approve the price first. Call or message us to confirm the current terms.

How long does a repair take?

Many repairs are completed on the visit. If a part has to be ordered, it usually takes a few days. We tell you the likely time before you approve.

What brands do you repair?

Most major brands sold in the UAE, including Samsung, LG, Bosch, Siemens, Whirlpool, Electrolux, Ariston, Beko, Hoover, Haier, Midea and many more. If your brand is not listed, just ask.

Do you use genuine parts?

We use original (OEM) parts whenever they are available. If only a compatible part is available, we tell you before you approve the repair.

What warranty do you give?

Every repair has a 30-day warranty. If the same fault returns within 30 days, we come back and fix it at no charge.

How do I prepare for the visit?

Please make sure we can reach the appliance, ideally with a little space around it. Have the model number ready (usually on a label inside the door or on the back).

Questions about a specific appliance? See our repair services, or contact us.

Appliance broken? Get it looked at today.

Call or message us with the appliance, brand and problem. We will confirm a time and give a clear quote after diagnosis.

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